Frequently Asked Questions
Everything you need to know about shopping with karlaidlaw.
How long will it take for my order to ship?
Orders are typically processed within 2-4 business days. Once shipped, domestic delivery takes 3-7 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that sale items and intimate apparel are final sale and cannot be returned.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific country and region.
How do I find the right size?
Each product page features a detailed size guide. Our silhouettes are designed for a contemporary fit; if you are between sizes, we generally recommend sizing up for the best drape.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.
How should I care for my karlaidlaw garments?
To maintain the integrity of our fabrics, we recommend dry cleaning or hand washing in cold water and laying flat to dry. Specific care instructions are located on the interior label of each piece.